Marketing & Events Co-ordinator

Reporting to: CEO & Co-Founder

Location: The Kestrel Centre, Brackmills, Northampton, Northants, NN4 74X, UK (plus local travel as required)

Contract and hours: Full time (40 hours)

Salary: £35,000 per annum

Weekend working: 1 in 2 weekends (based on Events/Tournaments)

Role purpose

To plan and deliver all Marketing & Event activities at Padel Social House by providing outstanding creative and engaging content in-tandem with our brand guidelines that grows both online & offline engagement, participation, court utilisation and community connections. Engage closely with the local community to build on our existing reputation & brand positioning. Be the focal point for all Events both internally & externally.

Role overview

Padel Social House are seeking a dynamic, sociable and early career stage Marketing & Events Co-ordinator to support our inaugural large Padel club in Northants. Responsible for key development of the business across both marketing & events activities. This broad, dynamic role involves delivering the strategy in building the connection of our followers, visitors & guests delivering exceptional on-brand experiences from their very first touch-point experience of our brand through to their after-sales experience @ the Home of Midlands Padel®!

This is a hands-on role in a high-energy & start-up environment. Expect each day to be different in a highly fluid working environment & space.

Key responsibilities

Digital content creation & delivery

• Create and deliver high-quality content creation for publication across all Socials, website, mailers & more with the support of a remote graphic designer.
• Build concepts & share recommendations to build  engagement & different target audiences both as one-off campaigns and regular, week-in week-out activities.
• Share spontaneous last-min content that is relevant to the industry & trend of the time.
• Set and maintain clear industry-leading practice & standards.

Events ownership & co-ordination

• Create leads via outbound activity including LinkedIn, community groups & all social channels.
• Support the conversion of leads for large group bookings, sponsorship deals & corporate sessions.
• Provide Club tours & activities to increase awareness and footfall of the brand values and facility.
• Recommend activities to increase court utilisation of the Club.

Community, Events and Partnerships

• Support Corporate & Group group experiences, ensuring an excellent on-court product and smooth event delivery including content capture.
• Recommend suitable partnerships with non-for-profits, brands & more.
• Collaborate with the wider team on collabs with 3rd parties including our existing long-term partnerships & event planning.
• Collab with the General Manager, Coaches & Club Hosts to support building the local community including ownership of the WA Community.

Campaigns

• Recommend & deliver both weekly and monthly campaigns that are aligned with the business aims & objectives throughout all seasons of the year.
• Champion new ideas & creative campaigns in-line with both the sport & wider cultural calendar.
• Develop assets with both in-house & external resources.
• Manage & recommend a monthly budget for both online & offline spend with clear ROI evidence.

Essential requirements

Qualifications

• Marketing or Business or similar qualification (or equivalent Certification)
• Right to Work in the UK

Experience

• Minimum 2 years experience delivering marketing & events outcomes ideally in a sporting or leisure environment.
• Experience building and managing campaigns with example case studies & lessons learnt.
• Strong best-in-class front foot mindset: confidently engaging with guests and creating a welcoming, inclusive club atmosphere.
• Comfortable working in a fast-paced environment with high personal ownership and initiative in a small, lean Team.

Skills and behaviours

• Excellent communication and interpersonal skills, with the ability to coach and motivate a wide range of players.
• Highly organised and proactive, able to plan ahead whilst staying responsive day to day.
• Commercial awareness, with a focus on court utilisation, repeat visits and value for members.
• Team player, willing to roll up sleeves across the wider club operation when required.
• Continuous-improvement mindset and desire to learn, develop and share best practice.

Desirable

• Driving licence.
• First Aid qualification.
• Playtomic Manager (or similar booking platform) knowledge.
• Access to a network of Padel and wider industry contacts.
• Passion for Padel, competitive socialising & high-energy sporting environments.

Benefits

• £35,000 salary and travel (open to negotiation).
• 24 days holiday, 1 day paid for Birthday leave & public bank holidays.
• Extended 6 weeks paternity leave.
• 50% Friends and family club discounts on Courts & racket rentals only.
• 15% off on-site F&B.
• Free onsite parking.
• 4 days on-site & 1 day remote.
• Child-friendly working environment and culture.
• Opportunity to grow with the business as we expand to future sites.
• Auto-enrolment pension with an employer contribution of 3% of qualifying earnings.

Note: This job description may be updated from time to time to reflect the evolving needs of the club.

How to apply

Please send a CV and Cover Letter to careers@padelsocialhouse.co.uk.

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