Destination Padel Team Member

Job Summary:

This role is perfect for sports enthusiasts looking to be a part of a dynamic, fun, andfast-growing environment. If you're passionate about padel and enjoy deliveringexcellent customer experiences, we'd love to have you on the team!

About Us:

At Destination Padel, we are passionate about providing an exceptional experiencefor padel enthusiasts of all skill levels. Our state-of-the-art facilities and community-driven approach create a welcoming environment for members and guests. We arelooking for motivated individuals to join our team and contribute to the growth of thisexciting sport.

Key Responsibilities:

1. Customer Service:
- Greet members and guests with a friendly, positive attitude.
- Assist with club inquiries, including court bookings, membership information, and event details.
- Ensure members and guests have an excellent experience throughout their visit.

2. Facility Management:
- Maintain the cleanliness and orderliness of the padel courts, social zones, and changing facilities.
- Monitor the condition of equipment, such as padel rackets, balls, and court nets, and report any issues.
- Assist in setting up for tournaments, leagues, and other events.

3. Sales & Customer Support:
- Promote events and other services available at the club.
- Assist with retail sales, including padel gear, clothing, and accessories.- Provide information on membership opportunities, pricing, and benefits.

4. Operational Support:
- Handle court bookings and manage the scheduling system.
- Assist with check-ins, taking payments, and resolving any issues with bookings.
- Support the club's administration tasks as needed, including maintaining member records.

6. Food & Beverage

- Take orders, prepare simple snacks and cold beverages.
- Operate coffee machines and prepare hot drinks.
- Ensure a clean & hygienic environment in the food & beverage area.

7. Community Engagement:
- Actively participate in promoting a friendly, inclusive atmosphere.
- Assist with organising events, social activities, and tournaments to engage the padel community.
- Provide basic tips and guidance to new players to enhance their enjoyment of the sport.

8. Health & Safety:
- Ensure that health and safety regulations are followed by all players and staff.
- Regularly check that the courts and surrounding areas are safe and hazard-free.

Qualifications & Skills:

- Passion for sports, fitness, and the game of padel (previous padel or tennisexperience is a plus).
- Excellent interpersonal and communication skills.
- A customer-first mindset with a strong focus on delivering exceptional service.
- Ability to work effectively in a team environment and maintain a positive attitude.- Basic knowledge of sales and ability to assist in promoting memberships orproducts.

- Flexibility to work evenings, weekends, and during events as required.- Previous experience in sports, hospitality, or retail industries.
- Knowledge of padel or racket sports is a strong advantage.
- Experience in organizing sports events or tournaments is a plus.

Benefits:

- Competitive salary with the potential for bonuses.
- Access to club facilities and discounts on gear and membership.
- Opportunities for professional development and growth within the club.- Be part of a growing sport and a vibrant community.

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